Privacy policy
1. Collecting personal information
1.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
(h) information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);
(i) any other personal information that you choose to send to us; and
1.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
2. Using your personal information
2.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
2.2 We may use your personal information to:
(a) administer our website and business;
(g) send you non-marketing commercial communications;
(h) send you email notifications that you have specifically requested;
(j) send you marketing communications relating to our business (or the businesses of carefully-selected third parties) which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(l) deal with enquiries and complaints made by or about you relating to our website;
3. Disclosing personal information
2.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
2.2 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
2.3 Except as provided in this policy, we will not provide your personal information to third parties.
3. Retaining personal information
3.1 This Section 3 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
3.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
3.3 Notwithstanding the other provisions of this Section 3, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
4. Security of your personal information
4.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
5. Amendments
5.1 We may update this policy from time to time by publishing a new version on our website.
5.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6. Your rights
6.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
6.2 We may withhold personal information that you request to the extent permitted by law.
6.3 You may instruct us at any time not to process your personal information for marketing purposes.
6.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
7. Third party websites
7.1 Our website includes hyperlinks to, and details of, third party websites.
7.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
8. Updating information
8.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
9. Cookies
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
Necessary (2)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | | Provider | | Purpose | | Expiry | | Type |
|---|---|---|---|---|
| __cfduid | | sats2019.uk | | Used by the content network, Cloudflare, to identify trusted web traffic. | | 1 year | | HTTP Cookie |
| CookieConsent | | sats2019.uk | | Stores the user’s cookie consent state for the current domain | | 1 year | | HTTP Cookie |
| UUID#[abcdef0123456789]{32} | | sats2019.uk | | Necessary for the operation of the site: it detects language and assigns an anonymous ID to the user. | | 29 days | | HTTP Cookie |
Statistics (4)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | | Provider | | Purpose | | Expiry | | Type |
|---|---|---|---|---|
| _ga | | sats2019.uk | | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | | 2 years | | HTTP Cookie |
| _gat | | sats2019.uk | | Used by Google Analytics to throttle request rate | | 1 day | | HTTP Cookie |
| _gid | | sats2019.uk | | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | | 1 day | | HTTP Cookie |
| collect | | google-analytics.com | | Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. | | Session | | Pixel Tracker |
Marketing (5)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | | Provider | | Purpose | | Expiry | | Type |
|---|---|---|---|---|
| google_experiment_mod | | sats2019.uk | | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | | Persistent | | HTML Local Storage |
| google_pub_config | | sats2019.uk | | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | | Persistent | | HTML Local Storage |
| rc::c | | google.com | | Pending | | Session | | HTML Local Storage |
| test_cookie | | doubleclick.net | | Used to check if the user’s browser supports cookies. | | 1 day | | HTTP Cookie |